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Post by koshka on Jul 19, 2010 8:58:24 GMT
I have just received a letter thtrough the post which says the Cardiff Concert at St Davids has been cancelled.
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Martin
Global Moderator
HWI Management Team
Posts: 3,339
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Post by Martin on Jul 19, 2010 9:05:38 GMT
This announcement is extremely disappointing news as I had hoped that the three existing cancelled concerts would not be extended.
I know there will be a considerable number of ticket holders who will feel disappointed if not aggrieved but please do not speculate as to the reason and await for news from Bedlam which we will endeavor to obtain for you.
Martin
ps The venue has confirmed this cancellation
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Post by keithp on Jul 19, 2010 10:37:52 GMT
I have also received the cancellation letter this morning. I am obviously disappointed but not surprised as the show had vanished off the St Davids Hall website last week.
I look forward to hearing the explanation, hopefully forthcoming soon.
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Post by Roger-G on Jul 19, 2010 11:29:38 GMT
I am also very upset. This is my second concert to be cancelled and there is no explanation as to why. We are left guessing and speculating about reasons (I'm not going to add mine here). We should be told the truth and not just a bland, late apology.
Meanwhile the official web site is still promoting the Cardiff concert!
It's not going to help future bookings if Hayley's concerts get a reputation of being cancelled. Why buy tickets and make travel and hotel bookings if you are likely to be disappointed?
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Dave
Administrator
HWI Admin
Posts: 7,699
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Post by Dave on Jul 19, 2010 12:30:48 GMT
I am also very upset. This is my second concert to be cancelled and there is no explanation as to why. We are left guessing and speculating about reasons (I'm not going to add mine here). We should be told the truth and not just a bland, late apology. Hi Roger, Yes this is more disappointing news and I have again requested a further comment from Hayley's management (other than "logistical reasons") but this wasn't forthcoming last time, and I know the "main man" there is away on holiday at the moment. So I'm not expecting much from them this week but you never know. Cheers, Dave
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Post by Karsten on Jul 19, 2010 15:22:55 GMT
Hi all, I have to admit that the Royal Mail is quite fast. I've got my cancellation letter today, too - "...due to unforeseen logistical circumstances...", obviously others than these which caused the cancellations a few days ago. Well, this year has proved to be quite different in comparison to the previous ones. Restricted to Europe (i.e. the U.K.) and public concerts we have so far 14 confirmed concerts: Buxton - scheduled for 5 June and postponed to 22 August Yeovil - 26 June Eastbourne - 6 July Southend - 7 July Blackburn - 12 July - cancelled Wolverhampton - 20 July - cancelled Portsmouth - 23 July - cancelled Pontypridd - 25 July Croydon - 28 July Cardiff - 31 July - cancelled Nottingham - 2 August Faenol - 30 August, moved to 28 August Ardingly - 4 September Salisbury - 11 September Out of these two were moved and four cancelled. That means that three seventh will not take place at the scheduled date. The problem isn't the (refundable) ticket price. The main problem: all the other little things you have to plan, book and pay for - the flights, trains, hotels; which are quite often not refundable and sum up to a certain value. Well, and you look forward a bit to a certain concert, too. That's why (at least) the (few) people (who aren't so lucky to be U.K. residents) should be able to rely on or at least be quite sure that a confirmed event takes place. I would assume that a rate of four seventh is not 'quite sure'. Hopefully there'll be a change in the nearer future and a return to the 'old' habit - if there's a confirmation, there'll be a concert, except an act of God interferes. Cheers, Karsten
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Post by dutchjoyce on Jul 19, 2010 15:50:45 GMT
OH NO....... I'm so sorry for those who have tickets..... and i'm getting a little bit nervous for the other concerts.... Joyce
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Post by Roger-G on Jul 19, 2010 16:25:44 GMT
That's why (at least) the (few) people (who aren't so lucky to be U.K. residents) should be able to rely on or at least be quite sure that a confirmed event takes place. I would assume that a rate of four seventh is not 'quite sure'. I can understand how you feel Karsten and I feel very sorry for you. I booked for three of the concerts and two of them have been cancelled, so for me it's 66% cancelled which is not a good average. Even for me as I live in the south-east of England I had to book a hotel for each of the two cancelled concerts because it would not be comfortable to get back home the same night. Your journey of course is much longer. You are prepared to do it because you love hearing Hayley sing, but your disappointment and your out-of-pocket expenses must be even greater. As I said before, if people cannot be sure of a concert taking place they may decide not to book. Then the attendance at concerts will fall and it will be difficult for venues to justify holding them - a vicious circle. Hayley has not commented on the cancellations even though people have tweeted to ask her. She is of course very busy and she may be prevented from saying anything due to contractual obligations. So it "looks" as if she isn't bothered about her disappointed fans - even though I am sure this isn't the case. This is a serious matter and I think Bedlam are obliged to offer an explanation and assurances about the future, rather than just another vague apology like the last one that satisfied nobody.
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Post by Libby on Jul 19, 2010 18:40:55 GMT
This is too bad. And Hayley just talked about performing in Cardiff on that Wales interview recently. Such a shame.
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Post by martindn on Jul 19, 2010 19:31:15 GMT
Oh Gosh, that it terrible. I'm starting to get nervous about Nottingham, we are expecting someone to have travelled a record distance to see Hayley for that one.
Martin D
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Post by larryhauck on Jul 19, 2010 21:07:39 GMT
OH NO....... I'm so sorry for those who have tickets..... and I'm getting a little bit nervous for the other concerts.... Joyce Hi Joyce Thanks for the condolences. You should be nervous regarding your concert in Nottingham. I've never seen such mishandling of an event. I think Hayley owes her fans an explanation. I understand her career is important; but I think she should remember who brought her to the dance before she goes home with someone else. Larry
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Post by larryhauck on Jul 19, 2010 21:14:20 GMT
This announcement is extremely disappointing news as I had hoped that the three existing cancelled concerts would not be extended. I know there will be a considerable number of ticket holders who will feel disappointed if not aggrieved but please do not speculate as to the reason and await for news from Bedlam which we will endeavor to obtain for you. Martin ps The venue has confirmed this cancellation Hi Martin Well waiting for Bedlam is like waiting for a bus to go to the moon. I'm not reaching any conclusions on the concerts. But as I said before I think the whole thing was handled in an extremely poor manner. Many ticket holder are out a considerable amount of time and money. I'll keep the rest of my thoughts to myself. Larry
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Post by larryhauck on Jul 19, 2010 21:20:33 GMT
Hi all, I have to admit that the Royal Mail is quite fast. I've got my cancellation letter today, too - "...due to unforeseen logistical circumstances...", obviously others than these which caused the cancellations a few days ago. Well, this year has proved to be quite different in comparison to the previous ones. Restricted to Europe (i.e. the U.K.) and public concerts we have so far 14 confirmed concerts: Buxton - scheduled for 5 June and postponed to 22 August Yeovil - 26 June Eastbourne - 6 July Southend - 7 July Blackburn - 12 July - cancelled Wolverhampton - 20 July - cancelled Portsmouth - 23 July - cancelled Pontypridd - 25 July Croydon - 28 July Cardiff - 31 July - cancelled Nottingham - 2 August Faenol - 30 August, moved to 28 August Ardingly - 4 September Salisbury - 11 September Out of these two were moved and four cancelled. That means that three seventh will not take place at the scheduled date. The problem isn't the (refundable) ticket price. The main problem: all the other little things you have to plan, book and pay for - the flights, trains, hotels; which are quite often not refundable and sum up to a certain value. Well, and you look forward a bit to a certain concert, too. That's why (at least) the (few) people (who aren't so lucky to be U.K. residents) should be able to rely on or at least be quite sure that a confirmed event takes place. I would assume that a rate of four seventh is not 'quite sure'. Hopefully there'll be a change in the nearer future and a return to the 'old' habit - if there's a confirmation, there'll be a concert, except an act of God interferes. Cheers, Karsten Hi Karsten Very well said. I have decided after having five concerts cancelled in the U K that I won't be making any more of Hayley's U K concerts. I'm tempted to tell how much money I've lost so far but I'll keep it to myself since it would serve no real purpose. Larry
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Post by roger on Jul 19, 2010 22:51:21 GMT
I think Hayley owes her fans an explanation. Hi Larry, I agree with everything you have said here and in the General thread but with one acception. Hayley owes us nothing. It is not her job to give details of her schedule or to explain the reasons for any cancellations. Under the circumstances, I feel that Bedlam Management do have a moral obligation to explain, as you suggested, in the interests of public relations. For them to pass it off as "logistical reasons" is NOT acceptable. Contracts between managers and venues must be signed for all events. Any logistical problems should be resolved in advance of those contracts being signed. I am not suggesting this is the reason because I don't know any more than anybody else but I understand that recording sessions usually take priority over all live performaces. There may be valid reasons for that but, if it happens too often, the fans will not accept it which, ultimately, will have an adverse effect on sales figures of those recordings. Whatever the outcome, this situation makes a complete farce of obtaining "confirmation from Bedlam Management" because, clearly, that now means NOTHING. My condolences to all members who have been affected by this wholly unacceptable situation. Roger
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Post by martindn on Jul 19, 2010 23:02:44 GMT
Hi Roger,
Nice to hear from you again. And I agree with what you wrote absolutely. People book confirmed concerts in expectation that they will happen. Of course there can always be unforseen circumstances such as illness that prevent a show from taking place. We all and understand that I am sure. But this appears to be a simple mix up over dates, that will reflect badly on Hayley if she is not creful. It is the job of her managemet to avoid such things, this is what she pays them for. And this time they have failed her utterly.
Martin D
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