No but in my experience it can be a bit slow. That's from several years ago. I think Hayley's dad runs it. It might take six months or so to deliver an order. I know I had given up hope, when one day a package appeared in the mail. I had even emailed them to suggest giving the money to charity if they couldn't deliver my order. But it did come - eventually.
Quick update on the Hayley Store! Still extremely slow. I placed an order about two months ago, still waiting. The contact email also doesn't work anymore. But I haven't given up hope! Looking at other people's experiences it could take quite a few months. Maybe I'll get a lovely surprise in the mail around Valentines day.