Joe
Administrator
Supporting Hayley since 2003!
Posts: 6,715
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Post by Joe on May 18, 2011 2:33:17 GMT
Hello and welcome to the forum, drquoz!
I'm sorry to hear of your order... due to the earthquake it's possible that your transaction was lost.
We will make some enquiries and hope for a quick resolution for you!
Best wishes, Joe
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Post by drquoz on May 18, 2011 3:49:08 GMT
Thank you Joe. I remember hearing about the earthquake, but I didn't put two and two together.
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Post by drquoz on Jan 29, 2013 4:48:17 GMT
Has anyone had any recent experiences with the online store?
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Post by martindn on Jan 29, 2013 22:11:39 GMT
No but in my experience it can be a bit slow. That's from several years ago. I think Hayley's dad runs it. It might take six months or so to deliver an order. I know I had given up hope, when one day a package appeared in the mail. I had even emailed them to suggest giving the money to charity if they couldn't deliver my order. But it did come - eventually.
Martin D
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Post by Bamafan on Oct 3, 2015 17:21:57 GMT
Quick update on the Hayley Store! Still extremely slow. I placed an order about two months ago, still waiting. The contact email also doesn't work anymore. But I haven't given up hope! Looking at other people's experiences it could take quite a few months. Maybe I'll get a lovely surprise in the mail around Valentines day. -Taylor i.postimg.cc/9fYxy370/smilie-big-grin.gif
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