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Post by grant on Apr 10, 2011 22:50:21 GMT
Hmm, well, I e-mailed them like Grant suggested. It was the weekend in NZ and Australia when I sent it, so maybe they'll respond sometime this week, if I'm lucky. I guess it's not the worst thing if I don't get it, I can just read it here. I haven't read the whole thing yet, because that's part of the anticipation of getting the real thing... if I actually do get it. I haven't read the scans either Libby - waiting for my personal copy! You say your card expires this month, well, as long as it's valid now, there shouldn't be a problem, but I'm still surprised you haven't had any response from them. Best wishes Grant
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Post by Libby on Apr 13, 2011 2:33:27 GMT
Okay, the issue has now been resolved. They called me yesterday, and told me that they'd tried to e-mail me about 5 or 6 times, but it kept coming back. I have no idea why that would've happened. I don't really have a spam folder for that address, although sometimes spam will end up in my Deleted items folder. Anyway, they called and they informed me that the cost would be a little more than it originally showed me. I said that's okay, and they said they'd ship it "straight away". Hooray! That was a first: I've never received a call from New Zealand before! Not any other country, either, actually.
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Post by spiderman on Apr 13, 2011 3:13:57 GMT
Okay, the issue has now been resolved. Hooray! That was a first: I've never received a call from New Zealand before! Not any other country, either, actually. its good to hear... ist quite amusing getting ph calls from other countries... ive got caller id at work... someone called from india... filled the display up must have been 20 digits... wasnt for fun though. this may actually be the first time ive heard of customer service anywhere phoning a different country. good for them
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Post by Libby on Apr 13, 2011 19:11:49 GMT
Well, the caller id didn't say "New Zealand", but the lady said so. She sounded more Asian than Kiwi, though.
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Post by grant on Apr 15, 2011 17:57:02 GMT
Hello everyone My copy of this magazine arrived today and so I've only just read the article - actually found it quite emotional - the writer must be a fan too, for all the superlatives that she included. The new photograph is gorgeous too Very glad I decided to get this magazine for my Hayley collection i.postimg.cc/9fYxy370/smilie-big-grin.gifBest wishes Grant
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Post by Libby on Apr 16, 2011 4:26:08 GMT
My credit card was charged today! Funny that something like that would please me so much. :2fun:
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Post by cloudbusting.heights on Apr 17, 2011 2:28:35 GMT
My credit card was charged today! Funny that something like that would please me so much. Haha You're so right Libby!! :2fun: But I completely understand what you mean lol ~Paige
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Post by Libby on Apr 17, 2011 18:13:45 GMT
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Post by Libby on Apr 20, 2011 20:03:21 GMT
Okay, so I got the charge on my card, but the fact that they can't send me an e-mail confirming my order makes it worrisome. I'm sure they must've shipped it by now; the lady said they'd ship it "straight away". But it's now been a week. Does it take that long? Does that mean my CD won't come for over a week after they charged my card?
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Post by Juliette on Apr 21, 2011 17:41:59 GMT
Hi everyone! I've just received the magazine!!! Wonderful article, very moving. Libby, I ordered the magazine about two weeks ago, they charged me almost immediately after (1 day or two after I ordered) and I've just received it, so don't worry, it takes a while to arrive but I think yours is on its way! Lots of love, Juliette xx
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Post by Libby on Apr 22, 2011 6:28:57 GMT
I got mine today! At last! Now, if the album would just arrive tomorrow.... I love your new banner, Juliette!
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