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Post by starbuck on Oct 29, 2008 16:45:25 GMT
The five video played fine.
Windows Vista Ultimate WMP 11 Latest divx codec
Monte
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Post by grant on Oct 29, 2008 19:05:53 GMT
Hi Dave I've downloaded both items of software (default settings) that you suggested and restarted my computer, but the clip still won't play with my version of WMP. Incidentally, both VLC and Nero will play it but Real Player won't play it either! Best wishes Grant
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Dave
Administrator
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Posts: 7,688
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Post by Dave on Oct 29, 2008 19:27:39 GMT
Hi Grant,
What's your exact operating system and if it's Windows XP, is it service Pack 2 or above?
Have you downloaded the file to your computer first, then tried to play it from there?
Could be a codec issue of some kind as VLC Player has all its codecs built-in so is independent of what codecs you have (or haven't) installed into Windows so it wouldn't care if any aren't working properly.
Cheers, Dave
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Post by graemek on Oct 30, 2008 1:38:55 GMT
Hi Grant, What's your exact operating system and if it's Windows XP, is it service Pack 2 or above? Have you downloaded the file to your computer first, then tried to play it from there? Could be a codec issue of some kind as VLC Player has all its codecs built-in so is independent of what codecs you have (or haven't) installed into Windows so it wouldn't care if any aren't working properly. Cheers, Dave Hi Dave, I already downloaded VLC v0.904 last night & its literally brilliant . I'd lost my sound with v 0.86 but it returned fine with the above. I started with your recent clip 5TV & it was fine.Interesting was, as I was trying different clips, I came to the Malvina-Hayley set & no sound at all, just an error message saying that it had no support for Winamp codecs & there was presently no fix. I just have to go back & read the earlier posts again......in case I've missed the point (again) Graeme
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Post by grant on Oct 30, 2008 8:27:54 GMT
Hi Dave I have Windows XP Service Pack 2 and yes, I have downloaded the file. I'm completely stumped as usually, any suggestions made on the forum usually fix the problem. When I get back from Newcastle, I may try downloading the video again and see if that works. Best wishes Grant
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Post by graemek on Oct 30, 2008 9:35:48 GMT
Another detail for mine Dave is that I've had FFDShow for some time now & it was responsible for improving my WMP no end.
Otherwise: OS Name Microsoft Windows XP Home Edition Version 5.1.2600 Service Pack 3 Build 2600 OS Manufacturer Microsoft Corporation System Name TEST System Manufacturer HP Pavilion 04 System Model P5351A-ABG 8984 System Type X86-based PC Processor x86 Family 15 Model 1 Stepping 2 GenuineIntel ~1495 Mhz BIOS Version/Date Phoenix 6.00, 21/09/2001 SMBIOS Version 2.31 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume2 Locale Australia Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
Total Physical Memory 896.00 MB Available Physical Memory 178.92 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 3.42 GB
Runs fine still....Graeme
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Post by stuartj on Oct 30, 2008 11:34:23 GMT
But VLC player left on default aspect ratio was "thin". On being set at 16:9 the displayed video was normal. Hi Graeme, I tested the Five News video with VLC Media Player version 0.8.5 and it played correctly, first time and every time. However, I've just checked the VLC website and i see they are now recommending that we all update to VLC Media Player version 0.9.4 (and 0.9.5 when it's available). So I've installed that version instead and... the video played correctly first time and every time. It's also a pretty cool improvement over the old version! I was going to recommend VLC Media Player to anyone who is still having problems but I think we need to solve yours first, do you have the latest version? Also, as it is available for all major operating systems, can you please confirm exactly what your O/S is? I downloaded the codec but the FiveNews video still won't play on WMP for me. I have version 11 - it shows the 'now playing' button illuminated and displays the title in the bottom left hand corner, but all I get is a black screen and silence! Best wishes, Grant Hi Grant, While the DivX codec mentioned by Richard should work on most computers, it is only for Windows computers as far as I know but of course, you have Windows. In fact the exact codec is not DivX but is a related one Xvid, which I chose because it has versions available for the Mac and Linux as well as Windows. So to be sure, you should download and install Xvid from here.. Macintosh users will need to Google for "Xvid for Mac".Windows Users having problems with video or audio can download and install FFDShow from here (it's now known as ffdshow-tryouts) which includes almost any video or audio codec you can ever think of. I wouldn't be without it. I'd also hoped to be able to suggest VLC Media Player but I'll now wait for Graeme to reply first. Cheers, Dave I can't agree with your comments about DivX and Xvid. They are both separate codecs and both useful on most computers, I would have thought. I only have windows computers, both XP and Vista and both use both Xvid and DivX. DivX is a bit more for those going more deeply into video processing, perhaps. I really need to go back to the beginning of this thread to see what's being attempted, but the following codec packs have helped me: Satsuki codec pack www.free-codecs.com/download/satsuki_decoder_pack.htmThis is worth a try: www.codecguide.com/Kole2k Media Codec pack
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Post by stuartj on Oct 30, 2008 12:21:31 GMT
Fortunately I cannot recall any such problems viewing the videos from this site. Of course having said this, I am currently preparing to switch to a Vista PC in the upcoming weeks, so we shall see Jon The key words here are "from this site". I have never had a problem from the forum, but on the HWI main site I can only get the videos to work using IE. My Opera and Firefox browsers report they are minus the addons to run the videos, and this problem is a matter of the streaming media add-ons in my browsers, not a codec problem. At the moment my Firefox won't accept many add-ons and while I believe it can be fixed, I'm living with it at the moment. (Solving such problems can require running your system cold to see if it works then, and then putting half your processes back on... and so on, until you have isolated a conflict...) If that doesn't work you can go and shout yourself a beer anyway, in appreciation of all your effort. To find out which version of Firefox you have go to "Help" and click on "About".
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Post by stuartj on Oct 30, 2008 12:46:22 GMT
Hi Dave I've downloaded both items of software (default settings) that you suggested and restarted my computer, but the clip still won't play with my version of WMP. Incidentally, both VLC and Nero will play it but Real Player won't play it either! Best wishes Grant What I'd like to know is where you are exactly trying to play this from and how? Are you clicking on it on a Web Page in a browser -- on the HWI page? Or is it on your hard drive? Those vedeos on HWI use an embedded streaming media thingme, and are in .wmv format (the ones I've seen). My Opera and Firefox may work better if I upgraded to WMP 11 but I want to stay with 10 because of conflicts between 11 and a major program I have. I will have to try these clips on my laptop which has Vista and WMP 11. If you are still running WMP 10, upgrading to 11 may help... Microsoft is doing some funny things with embedded video. But if it is on your hard drive in a .wmv format, any Windows player should play that. The codecs are usually needed only for .avi files, which windows doesn't support. Don't tell the admins, but if you get into the source code you can pull out the end of the URL ending in .wmv and connect it up in the right place and then the video plays on your machine straight into WMP 10 and you can save it straigt onto your had drive too!
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Post by stuartj on Oct 30, 2008 12:50:31 GMT
Hi Grant, What's your exact operating system and if it's Windows XP, is it service Pack 2 or above? Have you downloaded the file to your computer first, then tried to play it from there? Could be a codec issue of some kind as VLC Player has all its codecs built-in so is independent of what codecs you have (or haven't) installed into Windows so it wouldn't care if any aren't working properly. Cheers, Dave Is there an easy way to download the HWI videos onto your computer? (Am I missing somenthing simple and obvious here?) That way he should have no problem. Or at least that way I think any problem will be reasonably easily resolved. Trying to get it to work in his browser page is a different story...
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Dave
Administrator
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Posts: 7,688
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Post by Dave on Oct 30, 2008 14:31:44 GMT
I can't agree with your comments about DivX and Xvid. They are both separate codecs and both useful on most computers Hi Stuart, I haven't said otherwise. They are partially compatible but to be sure, you need both and in fact, both FFDShow and VLC Media Player (that I and Graeme have recommended) contain both. I really need to go back to the beginning of this thread to see what's being attempted Yes but not the thread, the current discussion see this post.For the moment, i want to stick to that - which involves one video only (two versions of it). I don't want to get into other issues until we have a result on this one, it will get too complicated. So for now, let's forget the HWI website/browser issues please. Dave
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Post by stuartj on Oct 30, 2008 19:09:28 GMT
I can't agree with your comments about DivX and Xvid. They are both separate codecs and both useful on most computers Hi Stuart, I haven't said otherwise. They are partially compatible but to be sure, you need both and in fact, both FFDShow and VLC Media Player (that I and Graeme have recommended) contain both. I really need to go back to the beginning of this thread to see what's being attempted Yes but not the thread, the current discussion see this post.For the moment, i want to stick to that - which involves one video only (two versions of it). I don't want to get into other issues until we have a result on this one, it will get too complicated. So for now, let's forget the HWI website/browser issues please. Dave Ok, sorry. What may be of help is that I have difficulty getting them to play through Firefox, and they are dead slow through Opera. But I do get an automatic option to download them onto my hard disk from where both go fine and are of excellent quality. BTW I have a friend with a Mac who tells me he can play most formats. He is pretty computer literate though and has VLC for Mac and other add-ons. The Satsuki codec pack that I mentioned includes FFDshow. .Avi files can be used on most machines, but will require the addition of codecs on Windows machines. I prefer them to Windows Media (.wmv) and I think they are a more versatile alround useful file. Most people will have the codecs to run .avis already on their machines. This dosen't work for everyone (nothing does) but does for most. It has as good a reputation as anything. www.free-codecs.com/download/satsuki_decoder_pack.htmMake a restore point before installing it -- a good idea whenever installing something new.
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Post by grant on Nov 2, 2008 0:34:55 GMT
Hi Paulo and Dave As requested, I will continue here. Following Paulo's suggestion, I downloaded the K-Lite Codec Pack, during which it required me to uninstall XVid and ffdshow, which I did EUREKA!! I can now play everything with WMP 11!! I'm off to bed now as I have a concert to attend tomorrow tonight. Thanks for the help guys, it really is appreciated! Best wishes Grant
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Dave
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Post by Dave on Nov 2, 2008 1:13:47 GMT
Great news Grant, where there's a will, there's a way! I'll repost Paulo's problem-solving post from the This Morning thread to here in Tech Support: Hi Grant, I tried the F11 key and it really maximizes VLC. The other issue, as Dave said is a codec problem, I think! I have installed "K-Lite Codec Pack", I don't know what version. I realize just now that it's available a very recent version.
www.free-codecs.com/download/K_lite_codec_pack.htmDave do you think this could help?Paulo, clearly, yes, well done! Anyone else? Cheers, Dave
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Post by pjrcorreia on Nov 2, 2008 10:59:08 GMT
Hi Grant and Dave, So Glad that it helped! Best wishes, Paulo Correia
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